The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Alabama Power Powered by to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Alabama Power Powered by shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Delivery shall be deemed to have been made by You to Alabama Power Powered by five (5) days after the date sent.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Alabama Power Powered by Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Alabama Power Powered by or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Alabama Power Powered by and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Alabama Power Powered by believes that customer conduct violates applicable law or is harmful to the interests of Alabama Power Powered by and its subsidiaries.

  • Privacy Policy
  • Alabama Power Powered by use of personal information that you may submit to Alabama Power Powered by through this Web site is governed by the Alabama Power Powered by Privacy Policy.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Alabama Power Powered by makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Alabama Power Powered by SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Alabama Power Powered by BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Alabama Power Powered by

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Alabama Power Powered by is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Alabama Power Powered by

    The inclusion of material on this server does not imply any endorsement by Alabama Power Powered by, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Alabama Power Powered by tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • HVACR Policy - Policy V.  Administrative/Operations


    In order to maintain a consistent business practice for student refunds, we have established this refund policy and will make it available to prospective students prior to enrollment.

    HVACR Procedure - Procedure V.  Administrative/Operations


    Student enrollments are paid through a number of avenues. will work with the purchasing party for that student’s enrollment. If the purchase was through one of our partners, we will work with our partner who will communicate with the student. Partners will also be held to this policy.   We will work with the student only if the student purchased the course or program directly through

    Course – an individual course or module as listed in the Master Catalog.
    Program – a group or list of courses included in the price of the program, outlined in the Master Catalog.

    Withdrawal after purchase of a COURSE:

    A student may request a refund after withdrawal from a COURSE that has started.  Refunds will be issued as follows:

    If the student enrolled in a COURSE, withdraws, and requests a refund within 48 hours from time of purchase, and no exams were completed, then the refund will be the course price paid minus a $50 administrative fee, and the cost of the textbook plus shipping charges if one was purchased.

    Any requests after 48 hours or after an exam is completed, will receive NO refund.

    Withdrawal after start of a PROGRAM:

    A student may request a refund after withdrawal from a PROGRAM he has started.  Refunds will be issued as follows:

    If the student enrolled in a PROGRAM, withdraws, and requests a refund any time during the first seven days the refund will be the program purchase price minus any textbook price, shipping charges, and a $125 administrative fee.

    If the student enrolled in a PROGRAM, withdraws, and requests a refund after attempting an exam OR after the first seven days from the purchase date, there will be no refund given.
    Refunds will not be applied as credit toward any other enrollment.

    There will be no refund for a student that uses a payment plan to purchase a program. Any remaining payments will be cancelled and not processed from time of withdraw.

    Refunds will be mailed within two weeks after the refund request has been approved. 

    Students requesting a refund should email